Q: Which shipping company usually using?
A: MAERSK-LINE, PIL, COSCO, SAFMARINE, MARUBA, APL, CMA, CSAV, K-LINE, MSC, NYK, AND DHL, EMS, TNT, UPS FOR COURIER, buyer's option will be our priority, we will give suggestion according to the schedule and services.
Q: What is payment terms?
A: T/T in advance, Western Union，Paypal
Q: What about the price level?
A: We are confident that our prices are competitive compared with those at the same quality level, since we have stayed in this filed more than 20 years. And we always adhere to the principle of provide top quality products with competitive prices. We have already established our good fame in many countries, especially in Africa, Middle East, European, Asia and South American through year after year efforts.
Q: What about quality assurance?
A: We offer one year warranty period beginning from the time of shipment for medical equipment, Per minor problems, we can provide free spare parts for replacements, Per serious problems, we can make replacement of free charge. But if the machine is damaged due to rough handling during the transportation, we are free of any responsibility, but we will still provide help to the buyer issue claims against the shipping company or insurance company, thus all the spare parts or expenses should be borne by buyer.
Q: What is time of delivery?
A: Since our products are produced according to each specific order, the delivery period will be 15days after confirmation of order. If it is small or sample order, please do check with us about whether we have ready goods in stock to make delivery as soon as possible.