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Healicom Medical guarantees each product to be free from defects in workmanship and materials within warranty period under normal use and service.If any malfunction is caused by quality related problems within one year after the date of purchasing, the product will be repaired free or returned to Healicom.
The following items will not be included in the above warranty:
If malfunction is caused by misuse, negligence or accidents.
If the original serial number label or product identification marks have been altered or removed.

If the equipments have been modified or repaired by any other person who is not from Healicom.

If products are not produced by Healicom.


Healicom provides free technical training to the specific personnel appointed by the distributors with respect to the products and further technical assistance can be provided via E-mail, Skype or Tel as requested by the distributors. The training will be performed at specific site in China. The transportation and accommodation expenses are on the distributors account.
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First Step
The products returned must be well packed.
Second Step
If the whole machine is returned, it must be packed in the original package.
Third Step
The serial number must be marked on the outside of the parcel, and brief description for returning reason must be sent too.

Freight Policy

 Within Warranty:
The customer is responsible for freight & insurance charges when the equipment is shipped to Healicom for service (this includes custom charges). Healicom is responsible for the freight & insurance charges from Healicom to the customer.
After Warranty:
The customer is responsible for freight,insurance and any other charges for returned product.

Healicom Medical Equipment Co.,Limited

Healicom Medical Equipment Co.Limited. is a leading professional supplier with Medical equipments in China.

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