1: What is time of delivery?
Since our products are produced according to each specific order, the delivery period will be 15 days after confirmation of order. If it is small or sample order, please do check with us about whether we have ready goods in stock to make delivery as soon as possible.
2: What about quality assurance?
We offer one year warranty period beginning from the time of shipment for medical equipment, Per minor problems, we can provide free spare parts for replacements, Per serious problems, we can make replacement of free charge.
3: What is payment terms?
T/T in advance, Western Union.
4: Which shipping company usually using?
MAERSK-LINE, PIL, COSCO, SAFMARINE, MARUBA, APL, CMA, CSAV, K-LINE, MSC, NYK, AND DHL, EMS, TNT, UPS FOR COURIER, buyer's option will be our priority. We will give suggestion according to the schedule and services.
5: Can you supply other products to me?
Our product range widely covers surgical equipment, X-ray machines, Lab devices, Patient Monitors, ECG, Ultrasound Scanners, Dental Equipment and Hospital Furniture.
6: What is your minimum order quantity?
Our MOQ is 1 as usual,price will be higher if you only order 1.
7: OK, and do you have after-sale service?
We do have, and we do very well during the ordering time,many urgent reply and calling;we can supply 1 year after sale service. And do contact us if you have any question.